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1. Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Commercial customers are excluded from the revocation.
The customer can revoke his contractual declaration within 14 days without giving reasons in text form or by telephone and - if goods are left to him before the deadline - by additionally returning the goods. The period begins after acknowledgment or receipt of this instruction in text form. The timely transmission of the cancellation and the goods is sufficient to meet the cancellation deadline.

The revocation must be sent to:

Evershield GmbH
Stegwiesen 2
88477 Schwendi

Telephone: +49 7347 9293400

2. Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived must be surrendered. If the user/customer cannot return or hand over the received service and benefits (e.g. advantages of use) or only partially or only in a deteriorated condition, he/she has to pay compensation for the value. In the case of services, this can mean that the user/customer nevertheless has to fulfill contractual payment obligations for the period up to the revocation.

The user / customer only has to pay compensation for a deterioration in the value of the goods if the deterioration is due to handling of the goods that goes beyond the examination of the properties and functionality. The user/customer only has to pay compensation for the use made if he has used the goods in a way that goes beyond the examination of the properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store.

Goods that can be sent by parcel post must be returned to the operator no later than fourteen days from the date of revocation. The user / customer has to bear the regular costs of the return.
In the case of goods that cannot be shipped as a parcel, the user/customer is responsible for transport after cancellation. Insofar as any return costs incurred for goods that cannot be sent as a parcel have not been quantified by the operator before dispatch, the operator will ensure that the goods are returned if the user / customer has indicated that they are ready for dispatch.

Obligations to reimburse payments must be fulfilled within 30 days of receipt of the cancellation and return of the goods to the operator. The period begins for the user / customer with the transmission of the cancellation and - if the goods are provided before the end of the period - with the dispatch of the goods, for the operator with their receipt. Excluded from the reimbursement are additional costs resulting from the fact that the user / customer has chosen a different type of delivery than the standard delivery offered by us.

3. Exclusion of the right of withdrawal

The right of revocation is excluded according to § 312 d para. 4 no. 1 BGB if goods are manufactured according to the customer's / user's specifications (customer specification) and/or are clearly tailored to his personal needs or are not suitable for a return due to their nature . Furthermore, the right of withdrawal is excluded insofar as it concerns download products, the delivery of sealed goods where the seal has been removed, the delivery of goods which, due to their nature, have been inseparably mixed with other goods, as well as newspapers, periodicals or magazines ( except for subscription contracts).



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